We don’t order pizzas for delivery that often. Not because of the money but because, for some reason, the pizza places always seem to screw up our order. I’m not sure if it’s the eastern accent I picked up living in Pennsylvania for a couple of years or the person on the other end of the phone but I have rarely have had a pizza delivered that wasn’t completely different than what I ordered or had the wrong address on it.
The other night, my wife was playing on the Internet and, since we were thinking of getting a pizza, checked out Pizza Hut’s Web site (www.pizzahut.com). When we learned we could order a pizza via the Web, I was anxious to try it.
After doing just that, I don’t think I’ll ever order a pizza over the phone again.
The first thing I discovered when ordering the pizza online was the list of specials being offered in my area. That’s something you never hear about when ordering over the phone, unless they happened to send you coupons in the mail. With just a click of the mouse, we were able to get the deal that sounded best for us. ongkir Surabaya Malang
There was also no opportunity for mistakes; at least not from Pizza Huts’ stand point. The site provides easy pull-down menus that allow you to either select one of their specialty pizzas or build a pizza from scratch by filling in the bubbles corresponding with the toppings you want. The price of your order shows on the side of your screen so you have an idea of what you’re spending and it is easy to subtract something if you’re trying to stay under a budget.
When you’re done ordering your pizza, the site gives you a confirmation page and even allows you to pay for it using your credit card. You are also given an approximate delivery time which, from our experience, was very accurate. The site stated the pizza would be delivered around 6:15 p.m. and it arrived at 6:14 p.m.
If I have any complaints about the site, it is the fact we aren’t given an opportunity to pay by check. But, this is most likely because our Pizza Hut recently stopped accepting checks.
After experiencing Pizza Hut’s online ordering I believe every pizza place in town should implement something similar. In fact, until they do, they will likely be losing me as a customer.